Managed IT Services
You may have come across the term Managed Services, but what does it really mean? It refers to entrusting your technology responsibilities to a reliable third party. As a trusted IT Managed Service Provider (MSP), Group DMS possesses the expertise and experience to cater to all your Information Technology (IT) needs.
With Managed IT Services, our focus lies in being proactive rather than reactive when it comes to IT issues. When your office internet goes offline, do you have to initiate contact with your IT provider, or do they proactively reach out to you first?
If your servers or computers are running out of capacity, is it a surprise, or has your IT provider already informed you and discussed a resolution plan?
In the event that one of your staff members falls victim to a malicious link containing ransomware, is your IT provider aware and taking immediate measures, or are you left vulnerable to a potential cyberattack?
At Group DMS, we genuinely manage your IT Services. We maintain 24/7 visibility over your systems, ensuring that in any of the aforementioned scenarios, and more, we notify you, not the other way around.
Many small and medium-sized businesses either lack an IT staff or have a small internal team with limited capacity. This is where we step in and play a crucial role.
Group DMS handles your IT services at a flat rate, utilizing our agile and scalable framework tailored specifically to your business model.
With cybersecurity as our top priority, we offer a comprehensive range of services that keep your employees productive, efficient, and focused on meeting your customers' needs.
Characteristics of Managed Services:
- Unlimited support at a fixed price
- Single-point-of-service Help Desk
- Proactive 24/7 server and network monitoring with alerts
- Ransomware and virus protection and monitoring
- Network user account and email administration
- Backup and Disaster Recovery (BDR) system
- Network configuration, maintenance, and security updates
- Remote access and VPN solution management
- Technology asset and license management and procurement
- Vendor liaison services
Benefits of Managed Services:
- Cabling
- Virtual CIO and access to an expert-level IT department
- Scalable and customizable support model
- Reduction in costly downtime
- Enhanced cybersecurity and compliance management
- Proven methodology to identify issues before they escalate
- Technology roadmap and strategic executive-level budget reviews
- Maximize the ROI of your IT budget
- Stay informed with monthly reports and quarterly strategy reviews
Partner with us to experience the difference of comprehensive Managed IT Services that empower your business to thrive.
Network Design and Implementation
Network design serves as the foundation of all information technology. If it doesn't function well, everything else suffers. Networks come in different complexities and levels of usability, so it's crucial that yours is dependable and aligned with your business requirements. To achieve this, you need a reliable and experienced technology partner.
At Group DMS, we pride ourselves on being a one-stop solution for our esteemed clients. We not only provide support, maintenance, and IT services but also offer hardware and software procurement, ensuring a seamless and integrated experience.
Engaging our network design and implementation services sets the stage for long-term success. Our team of experts ensures a smooth and efficient implementation, minimizing any potential downtime.
Working with us offers the added benefit of incorporating disaster recovery, redundancy, and security into the proposed solutions, guaranteeing a comprehensive and robust network infrastructure.
Group DMS specializes in network and implementation services, including:
- Cabling
- Cloud Migrations
- Office Moves
- Network Refresh
- Server Upgrades
- Workstation Upgrades
- Any Other IT Needs
With Group DMS as your technology partner, you can have peace of mind knowing that your network is in capable hands. Contact us today to discuss your network requirements and embark on a journey of reliable connectivity and efficiency.
Consulting
Are you effectively leveraging technology to achieve your business objectives? Whether you require assistance with a specific project or are grappling with complex issues that require resolution, the Group DMS team is here to provide expert guidance.
We go beyond mere technology sales and services – we amalgamate IT Consulting with decades of experience to craft the ideal blend of technology and solutions, enabling businesses to thrive in today's fiercely competitive marketplace.
By partnering with Group DMS, you gain the added advantage of integrating disaster recovery, redundancy, and business continuity into any proposed solution.
As pioneers in implementing server virtualization for our clients, Group DMS boasts a proven track record and a systematic approach.
We become a virtual extension of your business, assisting you in formulating and maintaining a technology strategy aligned with your unique needs and goals. With over 35 years of experience, Group DMS serves as a valuable resource, acting as your chief technology advisor.
Group DMS specializes in professional consulting services encompassing:
- Business continuity and disaster recovery planning
- Business process and system design
- Hardware recommendation and procurement
- Infrastructure capacity planning
- Infrastructure upgrades
- Network design
- Network security and threat protection
- Wireless network design
Let Group DMS help you develop a clear and strategic plan, assemble the right team, and drive your projects to successful completion. Contact our team today to discuss your technology requirements and embark on a journey of innovation and growth.